The facility exceeded expectations as well as the staff. When we arrived the hotel has different info than what we booked through booking.com (we booked a king suite and they had down a room with only two full beds for us). Sensing my displeasure, albeit composed and understanding, the desk clerk ran out to the parking lot as we were unloading to let us know he was able to rectify the situation, which was wonderful as it was a getaway for my wife and I's first wedding anniversary. Kudos to Rob for making our weekend much better than it looked to be. Thank you for honoring our original plans. Definitely will stay again and recommend to our friends and family visiting Asheville.
Charles
juli 2023
Everything looks and feels fairly new. Spotless, so clean. Super comfortable bed and pillows. Kitchenette with sink and an ample desk with integrated power strip and comfortable office chair if you need to do some remote work. Indoor pool is open from early morning to late night. Fitness room is well equipped for a hotel, with new equipment including 2 treadmills and 2 ellipticals, a decent set of dumbbells with a robust bench, exercise ball and foam roller. And it's also open until late at night. Nice courtyard with tables and chairs to relax on. Consistent AC maintains an even temperature. Perfect location, lots of restaurants nearby.
Sixela
september 2023
Everything was clean, and the morning staff was very friendly.
Anonymous
august 2023
The hotel was in a relatively secluded location despite being in a busy area, surrounded by trees and set back off the road which I enjoyed. The breakfast buffet had a good selection and was restocked promptly to make sure nothing ran out, and everything tasted great. The staff was always friendly, and the rooms were comfortable well equipped with everything we needed.
Lea
mars 2023
Very friendly staff. Great location, close to freeway but no noise from the freeway. Breakfast was maybe a little better than what you might normally get. The oatmeal with the cranberries was a nice surprise. Room was clean and quiet. Plenty of USB outlets at desk and next to bed to charge your phone. Generous bathing supplies.
John
juni 2022
the indoor pool was nice, the room was pleasant and very clean. I liked that there was a separate sitting area/TV.
Emily
november 2022
Overall, the suite is spacious with a bar area and sofa. The mattress and pillows are comfortable and supportive. The breakfast is great with some variations every morning. The hot water and coffee are available through the day.
Yazhen
november 2022
It was clean and well maintained. It was centrally located to downtown and the interstates. The gentleman Rob that checked us in was very friendly and helpful. He gave me a list of good places to eat and we chatted the next after we returned from our hike.
Stephanie
juli 2022
It was so relaxing after such a long drive so peaceful so restful it was just wonderful .
Zina
mai 2023
The staff were friendly and the room was clean.
Kelly
august 2022